Telehealth Startup Rapid Growth Responsive

Project Overview

When we began working with MellaHealth, the company was a fresh concept with a mission to improve the quality of life for those suffering from mental health conditions and life stress by providing customized, evidence-based treatment that empowers individuals to improve their emotional well-being.


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In the Client’s Words

The Approach

How did you select this vendor and what were the deciding factors?

We searched online for web designers/developers. We short-listed three vendors. Our decision came down to a few key factors: (i) extent to which we felt the firm would truly listen to our needs and be patient/flexible, (ii) technical competency in web design/ development/SEO (validated through reviewing other websites created and checking multiple references), and (iii) price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Branding & identity (logo design, copywriting). Website design (research, design, wordpress theme development, testing, launch)

How many people from the vendor’s team worked with you, and what were their positions?

Four primarily: Co-Founder/CMO Co-Founder/Director of Web Development Copywriter Web Designer

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Fantastic website that exceeded all of our expectations. Traffic to the site and clickthrough rates have been outstanding. Our business is thriving. Aspire Digital Solutions

Describe their project management style, including communication tools and timeliness.

Frequent communication over email and regularly scheduled conference calls. Aspire did a terrific job at keeping us up to speed on their progress, including us in all key decisions, and executing on our vision. What did you find most impressive or unique about this company? Everyone we interacted with was passionate about making our project a success. They “owned” the project as if it were their own company’s website.

Are there any areas for improvement or something they could have done differently?

I struggle to find areas of improvement. They really did an amazing job in all respects and I will continue to use them for all of our website needs.

Project Details

Initial Scope:
Creation of logo and brand guidelines, website design and development, copywriting, and customized integration with practice management website.

Ongoing Services Provided:
Optimizing intake process, organic search engine optimization, Google maps optimization.